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You can report any suspected wrongdoing in the operations of the City of Turku regarding e.g. the following topics:
You can check when the service you require is in your language, book an appointment, register for work and education skills mapping, or language groups.
Available in English and Finnish
Reserve time for:
- Law Advisor: Mon- Tue 12–16, Wed 9–13
- Social guidance: Mon 9 –13, Thu 9-12, and Wed 13–16
- Business Advisor: Mon 13–16, Tue 12-16 pm and Wed 9–13
- Study Advisor for Secondary Education: Wed 9–12
- Study Advisor for University of Applied Sciences/ SIMHE (every other week): Wed 12–16
We will help you get started if you are newly arrived in Turku by setting up a plan to help you settle in smoothly. We can guide you in finding a job, networking, Finnish courses, finding a place to live, and getting to know services that The City of Turku provides (including child care and free time activities).
Service is only available in English.
Walk-in times: Tue noon to 4 pm and Thur1pm to 4 pm
With reservations: mon 9 am to 1 pm
E-mail: jonathon.murphy@turku.fi
Under section 8 c of the disability services act, personal assistance refers to the essential assistance of a person with severe disabilities at home and outside the home: Daily activities, work and studies, hobbies, social participation or the maintenance of social interaction. The purpose of personal assistance is to help a person with severe disabilities implement their choices in the above-mentioned activities.
An application for support measures or services from the services for persons with disabilities is made in writing. The application must be accompanied by a statement from the health centre doctor and, if necessary, other expert opinions and reports. A social worker or a service manager will first agree on either an office or home visit, during which the customer's needs are assessed by drafting a service plan. The services to which the customer is entitled to are recorded into the service plan.
The primary aim is to meet the needs of children and young people (under 18 years of age) with basic services. If the basic services are not sufficient or suitable, special services can be arranged for the child based on an assessment of the individual service needs. The following services can be provided for children with disabilities and long-term illnesses: support for informal care, temporary care, autism coaching, special family work, school children's holiday activities and institutional care.
The City of Turku is looking for employees for short-term substitutions and temporary work in social welfare and health care. Through shorter substitutions, there is also a good opportunity to work in longer substitutions. First, submit an electronic substitution application form, after which you can come and register with us, with or without an appointment.
You can buy Kimmoke-Wristband, Senior Wristband and season cards to Leidit liikkeellä (for women), Kunnon äijät (for men) and Kuntokonkarit (for 65-year-olds and older vomen and men).
The tourist information bureau of Turku serves tourists and residents every day of the year (with a few ex-ceptions).
The tourist information bureau provides brochures and expert advice regarding the whole region. We also sell e.g. Kiss My Turku products and Food Walk Cards.
Tourists can find Visit Turku’s Tourist Information at the Monitori by the Market Square. The tourist information office there provides expert advice and suggestions. The tourist office sells tickets for Visit Turku's guided walking tours. Walking tours are organised on a weekly basis and several times a week during the summer season. Available to buy are Food Walk cards as well as Kiss my Turku products. Tickets to the Turku City Theatre performances and Turku Philharmonic Orchestra as well as Turku Music Festival concerts.
Welcome to the tourist information office!
Liikuntapalveluiden asiakaspalvelupisteissä myydään ja ladataan liikuntarannekkeita ja liikuntaryhmien (Leidit liikkeellä, Kunnon äijät ja KuntoVoiTas) kausikortteja.
Business and innovation services provide help for the following:
• starting a business
• developing your business
• getting your business to the international markets
Business Service Centre Potkuri advises on matters related to setting up a local business. When aiming for a wider market, seek out the start- up community of SparkUp.
If you are an immigrant, you may receive personal guidance on starting a business at the Baana point, operating from Työpiste and Monitori Joint Services. Guidance is available in several different languages.
Ruissalo Info offers information and guidance on the nature, cultural history and recreational use of Ruissalo. The info has maps and brochures, among other things.
There are many ice skating locations in Turku:
- The public hours at the Impivaara and Varissuo Ice Halls are open to all and free of charge.
- The Kupittaa Skating Rink and the Park Field are artificial ice skating rinks which are kept frozen during the winter season. The Kupittaa Skating Rink is free of charge. There is a small ice skating fee for the Park Field.
- It is also possible to ice skate on natural ice rinks throughout the city during winter.
Refugees and asylum seekers with residence permits are provided doctors’, nurses’ and psychologists’ services by the Immigrant Office for a period of three years. After this period, they will be directed to an ordinary health station by a nurse.
A public health nurse will invite the customer to their first visit and book them an appointment. For subsequent appointments, the customer may book appointments at the premises Mon-Fri 8.15-11.30 or by phone.
Public transport in Turku has been organised regionally across six municipalities. Up-to-date information about routes, timetables, prices and ticket types can be found on the website of Föli, the region’s public transport system.
The aim of Student Welfare is to promote the learning, health and well-being of students. Student Welfare includes psychologist and school social worker services as well as the services of school health care. Student Welfare is realized through diversified co-operation of Education Division and Welfare Division. Close co-operation is conducted with students and their parents or guardians as well as with other partners. Student Welfare is arranged as communal and individual Student Welfare.
When a student whose native language is not Finnish or Swedish starts in basic education, a syllabus of either Finnish as a Second Language and Literature (S2) or Swedish as a Second Language and Literature (R2) will be chosen for him/her. The aim of the syllabus is to support the development of the child’s Finnish or Swedish skills.
The child can also study together with children who study Finnish or Swedish as a native language.
Native language education is aimed at students whose native language is not Finnish or Swedish and is meant to strengthen their linguistic skills and cultural identity. Students who have learned the language while living abroad can also participate in native language education.
Native language education is available in over twenty different languages, and classes typically take place after the school day in selected schools.
For school years 1–6 guidance counselling is given during subject teaching and other school activities.
For school years 7–9 guidance counselling is its own subject.
The key tasks of a guidance counselor:
- Guidance of growth and development
- Guidance of studying and studying skills
- Guidance of occupational orientation
- Guidance to post-graduate studies
When there is enough snow, you can experience the joy of speed at the fun sledding hills of Turku.
All sledding hills are in free use.
Changing rooms at the natural ice rinks are not open. Lighting is operating:
- Mon–Thu 7.30–21.00
- Fri 7.30-20.00
- Sat–Sun and midweek holidays 10.00-20.00
You cannot usually reserve the natural ice rinks, but their use is free and open for everyone. The Sports Services Centre has the general responsiblity of the ice rinks. Some ice rinks are maintained with voluntary work.
Changing rooms at the natural ice rinks are not open. Lighting is operating:
- Mon–Thu 7.30–21.00
- Fri 7.30-20.00
- Sat–Sun and midweek holidays 10.00-20.00
You cannot usually reserve the natural ice rinks, but their use is free and open for everyone. The Sports Services Centre has the general responsiblity of the ice rinks. Some ice rinks are maintained with voluntary work.
Some of the sports facilities maintained by the city of Turku are in free use. They cannot be reserved and can be used free of charge. Night time silence is at 22-07.
Sports facilities in free use are
Some of the sports facilities can be applied for both regular and single time slots. Regular time-slots are applied mainly during the spring. One-time reservations can be applied throughout the year with an application form or via Timmi reservation planner. Specific information about making reservations can be found from the How to apply for a time slot in a sports or exercise facility website (link below).
Sports facilities for reservation: