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Under section 8 c of the disability services act, personal assistance refers to the essential assistance of a person with severe disabilities at home and outside the home: Daily activities, work and studies, hobbies, social participation or the maintenance of social interaction. The purpose of personal assistance is to help a person with severe disabilities implement their choices in the above-mentioned activities.
An application for support measures or services from the services for persons with disabilities is made in writing. The application must be accompanied by a statement from the health centre doctor and, if necessary, other expert opinions and reports. A social worker or a service manager will first agree on either an office or home visit, during which the customer's needs are assessed by drafting a service plan. The services to which the customer is entitled to are recorded into the service plan.
The primary aim is to meet the needs of children and young people (under 18 years of age) with basic services. If the basic services are not sufficient or suitable, special services can be arranged for the child based on an assessment of the individual service needs. The following services can be provided for children with disabilities and long-term illnesses: support for informal care, temporary care, autism coaching, special family work, school children's holiday activities and institutional care.
The compensation is paid to the carer (relative or another close person). The amount of compensation will depend on the amount of support needed and its manageability. The application must be accompanied by a medical report. Upon receipt of the application and its attachments, the manager of informal care will contact the applicant and arrange a home visit. The care fee from support for informal care is taxable income. The agreement on informal care and the decision to grant support is made by the manager of informal care support.
The administration of the disability services analyses the need for services and financial support measures included in the act and decree on disability services and their implementation on a customer-specific basis. The aim is to ensure that persons with disabilities can be self-reliant and have opportunities to participate. The customer's service package is based on an individual service plan. Services include transport services, personal assistance and housing arrangements.
Adults and young people visit the activity centre 2–5 working days a week. The daily content is determined individually. The aim is to find suitable activities for everyone to support their own competence, for example, various tasks similar to work, recreational activities and outdoor activities. Various products can be made in activity centres under guidance, for example, weaving and textile work.
A transport service may be organised when a client’s functional capacity is reduced due to age or due to a severe disability that causes particular mobility difficulties so that public transport cannot be used without undue difficulty.
Essential housing-related services may include assistance with daily activities.
Services and support measures can be provided in different housing units, group homes and residential care facilities, or as a service to one’s own home. For more information on housing services reserved for persons with severe disabilities or persons with intellectual disabilities, please contact social workers of disability services.
Most housing services are provided as a purchased service. The disability services provided by the city include three units that offer 24-hour house care:
Turku health stations provide a text messaging-based appointment booking service for special groups. When booking an appointment, customers must provide their name and describe their matter in their messages.
Holiday activities for persons with intellectual disabilities and severe disabilities are organised on the basis of the essential care needs arising from the guardians’ work or studies.
How do I apply for a service?
- The special family work service provides parents with means for responding to the challenges related to the child's or young person's intellectual disability in everyday life.
- A fixed-term service based on an individual service need assessment taking into account the family's overall situation.
How do I apply for a service?
- Autism coaching supports parents of a child / young person who is severely challenged by their autism in their upbringing tasks and coping with everyday life or autistic young people themselves in their growth into independence.
- A fixed-term service based on an individual service need assessment taking into account the family's overall situation
How do I apply for a service?
Temporary care is intended for

The service voucher is not tied to a specific time and day of the week. Each client can use the voucher when they wish because they pay their own contribution themselves.
The decision to issue a service voucher for support for informal care is made by the office holder at the social and health administration on a per informal care recipient basis. The informal carer must be able to manage matters related to the service voucher such as agreeing on the specifics with the service provider.
Support for informal care refers to the financial compensation (care fee) and various services provided in order to support the care and other assistance that an elderly person or a person with a disability or illness receives in their home. These services are defined in a care and service plan drawn up for the care recipient.
The purpose of the disability services act is to promote the ability of a person with disabilities to live and act as an equal member of society with others, and to prevent and eliminate the disadvantages and obstacles caused by disability. (Act on Disability Services and Assistance, section 1). When planning services for children and young people, the services and support forms best suited for age-based growth and development are assessed.

Financial assistance for cars and car-related aids and devices is granted on a discretionary basis primarily to young people and people of working age with severe disabilities. It may also be granted for the everyday transport of a disabled child that uses an electric wheelchair.

Aids and devices for a car
A person with severe disabilities may apply for compensation for necessary modifications and/or additional devices and aids required by the disability. Financial assistance for a car or car-related aids and devices is granted on a discretionary basis primarily to young people and people of working age with severe disabilities but also to the everyday transport of a severely disabled child using an electric wheelchair.

Supported employment and work activities
The working life needs a wide range of workers
The coach services in supported employment for jobseekers and companies are:
Family care for persons with intellectual disabilities is organised either as short-term or long-term family care. Service in this case means 24-hour care in a private home.
A commission agreement is concluded with the family carer, which defines the content and duration of the care. The Welfare Division pays the fees and compensation for expenses for the carers in accordance with the agreement.
If you are interested in taking people with intellectual disabilities into short-term or long-term family care, contact Paletti's social workers or service advisors.
Housing services are provided to persons with an intellectual disability tailored to the person's individual needs. When assessing housing options, the person's need for help, care and guidance in daily life is taken into account.
Services can be provided in different housing units, group homes and residential care facilities, or as a service to one’s own home.

The disability services psychologist serves residents aged over 16 who need special services due to an intellectual disability.
The psychologist cooperates with other social and health care professionals.
Services include:
- preparation of rehabilitation and service plans in cooperation with other professionals in disability services
- networking
- supportive individual visits
- cognitive examinations
Day activities for persons with severely disabilities
Day activities for persons with severe disabilities are intended for those who are unable to participate in other work activities due to a very severe disability or illness. Day activities that support self-sufficiency can include cooking, exercise, conversation, camping, creative activities and the practice of social skills.

Essential housing-related services may include assistance with daily activities.
Services and support measures can be provided in different housing units, group homes and residential care facilities, or as a service to one’s own home. For more information on housing services reserved for persons with severe disabilities or persons with intellectual disabilities, please contact social workers of disability services.
Most housing services are provided as a purchased service. The disability services provided by the city include three units that offer 24-hour house care:
